FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we ship globally.
What is your return policy?
90-day return policy on all orders. Please email us to initiate a return.
Is Arrive BPA-free? What are phthalates?
Arrive bottles are 100% BPA and phthalates-free. They will not leach harmful chemicals. Phthalates are hormone-altering chemicals that affect both men and women. All materials have gone through stringent independent testing and certification by the Swiss testing standard, SGS.
Is Arrive compatible with all cages?
Arrive bottles fits perfectly in virtually all bottle cages. Compatibility was tested comprehensively on different cages on road and mountain bikes.
How does AntiMicrobial technology work?
A proprietary, food-safe additive is embedded in the body and cap. This additive actively combats microorganism growth at the cellular level to continuously disrupt their formation. Bacteria, mold, and odors are proactively resisted. The result is a bottle which maintains a hygienic state for longer, with minimal maintenance. Unlike surface-level coatings, this embedded technology will never wash or wear off.
Are the bottles dishwasher safe?
Arrive bottle bodies are top-rack safe, but hand cleaning is recommended for maximum longevity. Please keep the cap away from the dishwasher, as the silicone valve is delicate. After each ride, simply rinse out with water
Can I put ice cubes or powdered drink mixes inside?
The cap diameter is smaller for weight savings and to create the sleek form. Smaller diameter ice cubes can fit through the opening, or you can freeze the bottle when it is ~70% full. If you have a larger powdered drink scooper, please use the included hangtag (bent down the middle) as a funnel.
Does ABLOC offer custom bottles?
ABLOC currently does not offer custom bottles, but if you're interested, please contact us at firstname.lastname@example.org.
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