FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we ship globally. At checkout, you will have an option to select your country.How much does shipping cost? Please see the shipping cost after starting the checkout process. We offer very low domestic and international rates.
What is your return policy?
If you are not 100% satisfied with your purchase for any reason, we will gladly issue a full refund for the bottles within 90-days. Item must be sent back for inspection (can be used,) and return shipping is buyer's responsibility.
Do you accept PayPal?
Is it BPA-free? What are phthalates?
Arrive bottles are 100% BPA and phthalates-free. They will not leach harmful chemicals. Phthalates are hormone-altering chemicals that affect both men and women. All materials have gone through stringent independent testing and certification by the Swiss testing standard, SGS.
Does it work with regular cages?
Arrive bottles fits perfectly in virtually all bottle cages. Compatibility was tested comprehensively on different cages and bikes, including mountain and downhill bikes.
Does it work with behind-the-saddle cages?
Please do not use our bottles with these types of cages. Although we have tested successfully with some models, we cannot guarantee compatibility with this style of design.
How does AntiMicrobial technology work?
A proprietary, food-safe additive is embedded in the body and cap. This additive actively combats microorganism growth at the cellular level to continuously disrupt their formation. Bacteria, mold, and odors are proactively resisted. The result is a bottle which maintains a hygienic state for longer, with minimal maintenance. Unlike surface-level coatings, this embedded technology will never wash or wear off.
Are they dishwasher safe?
Arrive bottle bodies are top-rack safe, but hand cleaning is recommended for maximum longevity. Please keep the cap away from the dishwasher, as the silicone valve is delicate. After each ride, simply rinse out with water
Why is the cap opening smaller? Can I put ice cubes or powdered drink mixes inside?
The cap diameter is smaller for weight savings and to create the sleek form. Smaller diameter ice cubes can fit through the opening, or you can freeze the bottle when it is ~70% full. If you have a larger powdered drink scooper, please use the included hangtag (bent down the middle) as a funnel.
Will there be an insulated version?
This is currently under consideration. ABLOC is not a hydration company, but If you are interested in an insulated version, please contact us.
Does ABLOC offer custom bottles?
ABLOC does not offer custom bottles at the moment.I am a retailer or distributor. How can I carry your products? Please contact us at firstname.lastname@example.org.