FAQ - Arrive Bottles


Do you ship internationally?
We do not ship outside the US for a number of reasons. If you'd like assistance finding our product in other countries, please contact us.

What is your return policy?
We offer a 30-day return policy on all orders for full credit, exchange, or refund, minus original shipping fees. Bottles can be used. Please contact us to initiate a return.

What are the specs of the bottles?

Arrive S
Capacity: 18.5oz / 550ml
Length: 7.28in / 18.5cm (bottom to top of nozzle)
Diameter: 2.95in / 7.5cm
Weight: 50g

Arrive L
Capacity: 24oz / 710ml
Length: 9.05in / 23.0cm (bottom to top of nozzle)
Diameter: 2.95in / 7.5cm
Weight: 60g

Is Arrive BPA-free? What are phthalates?
Arrive bottles are 100% BPA and phthalates-free. They will not leach harmful chemicals. Phthalates are hormone-altering chemicals that affect both men and women. All materials have gone through stringent independent testing and certification by the Swiss testing standard, SGS.

Is Arrive compatible with all cages?
Our bottles fits perfectly in virtually all bottle cages. Compatibility was tested comprehensively on different cages on all types of bikes.

How does Antimicrobial technology work?
A proprietary, food-safe additive is embedded in the body and cap. This additive actively combats microorganism growth at the cellular level to continuously disrupt their formation. Bacteria, mold, and odors are proactively resisted. The result is a bottle which maintains a hygienic state for longer, with minimal maintenance. Unlike surface-level coatings, this embedded technology will never wash or wear off.

Are the bottles dishwasher safe?
Arrive and Acier bottle bodies are top-rack safe. Please refrain from high-heat drying. Hand cleaning is recommended for maximum longevity. Please do not put the cap in the dishwasher, as the silicone valve can become loose. We recommend rinsing out the bottle with water after each ride.

Can I put ice cubes or powdered drink mixes inside?
The cap diameter is smaller for weight savings and to create the sleek form. Smaller diameter ice cubes can fit through the opening, or you can freeze the bottle when it is ~70% full. If you have a larger powdered drink scooper, please use the included hangtag (bent down the middle) as a funnel.

Does ABLOC offer custom bottles?
ABLOC currently does not offer custom bottles, but if you're interested, please contact us at hello@abloc.com.